In short
Synapse is a media server installed and managed by whoever operates it (you or your organization). Data is stored on that server; Lur Apps receives nothing about what you watch or your account.
01Controller
The data controller is Lur Apps. You can contact us about any privacy matter at soporte.lur.apps@gmail.com.
02What data we process
- Account: email, password (stored hashed) and display name; profiles within the account.
- Playback progress, history, watchlist and ratings.
- Moods you pick in the app and a taste profile calculated from what you watch, for recommendations.
- Security log (sign-ins and password changes, with masked IP) and failed-attempt counters.
03What we use it for
- Give you access to your library, remember where you left off and recommend content.
04Where it is stored
In the PostgreSQL database of the operator's Synapse server and, if configured, in their S3/MinIO/R2 storage. Each server's operator is the controller of that data.
05Third-party services
| Service | What it receives and why |
|---|---|
| TMDb, OMDb | Optional, if the operator enables it: film and series titles are looked up to fetch posters and plots. No user data is sent. |
06Device permissions
- Android: internet and network-state access.
07Retention and deletion
You can delete your profiles, progress, ratings and watchlist in the app. To delete the whole account, contact your server's administrator.
08Children
Each operator decides who can have an account on their server. Synapse supports separate profiles so minors can use it under an adult's account.
09Other notes
- The app is in development. This policy describes how it will work according to its current design and will be reviewed before public launch.
10Your rights
- You can ask us to access, correct or delete your data, object to or restrict its processing, and request its portability.
- Where processing is based on your consent, you can withdraw it at any time without affecting prior processing.
- We only process data on a legal basis: providing the service you request, your consent, a legal obligation or our legitimate interest in keeping the service secure.
- If you believe we have mishandled your data, you can complain to the Spanish Data Protection Agency (aepd.es) or your local authority.
To exercise your rights, email us at soporte.lur.apps@gmail.com from the address linked to your account, if you have one. We reply within one month.
11Security
We use encrypted connections (HTTPS) for all communication with our servers, restrict access to data and store passwords hashed. We never sell your data or share it with third parties other than the providers listed, who only use it to provide their service to us.
12Changes to this policy
If we change how an app handles data, we will update its policy and revision date. If the change is significant, we will let you know in the app.